Privacy policy
Last updated: 08/23
This Privacy Statement outlines how Frida Kahlo ("the Site," "we," "our," or "us") gathers, utilizes, and shares your personal data when you visit, engage with our offerings, or purchase from frida-kahlo.biz ("the Site") or otherwise interact with us (collectively referred to as "the Services"). In this Privacy Statement, "you" refers to the individual utilizing the Services, be it a customer, a website visitor, or any other person whose information we collect under this policy.
We urge you to read this Privacy Statement attentively. By accessing or using any of the Services, you consent to the gathering, handling, and sharing of your information as outlined in this Privacy Statement. If you do not agree with this Privacy Statement, refrain from accessing or using any of the Services.
Modifications to This Privacy Statement
We reserve the right to modify this Privacy Statement periodically, whether to adapt to new operational practices or due to legal or regulatory requirements. We will display the updated Privacy Statement on the Site and will amend the "Last Updated" timestamp, as well as take any other actions mandated by law.
Methods of Collecting and Utilizing Your Personal Data
To offer the Services, we have, in the last 12 months, gathered personal information from various sources, as detailed below. The data we collect is subject to the nature of your interactions with us. We will not use your personal information, including photographs, without your explicit approval.
Beyond the specific applications listed below, we may employ the information gathered to communicate with you, deliver the Services, meet legal requirements, enforce any relevant service terms, and safeguard our Services, rights, and those of our users.
Categories of Personal Information Collected
The kind of personal data we collect depends on your interaction with our Site and Services. "Personal information" refers to data that identifies or can be linked to you. The subsequent sections offer a breakdown of the categories and specific kinds of personal information we gather.
Data Collected Directly from You
Information you voluntarily submit via our Services can encompass:
- Basic identifying details such as your name, residence, phone number, and email address.
- Transaction details such as your name, billing and shipping addresses, payment confirmation, email, and contact number. Note that we don't store your payment information and utilize a secure SSL link for payment processing.
- Account credentials including your username, password, and security questions.
- Browsing behavior such as the products you view, place in your cart, or add to your wishlist.
- Customer service interactions including the data you opt to share when you reach out to us, for instance via messages through the Services.
Certain features of the Services may necessitate you to voluntarily provide specific information. While you have the option not to share this data, not doing so may limit your ability to use or access those features.
Data Collection via Cookies
We automatically gather specific information regarding your interaction with our platform ("Interaction Data"). This is accomplished using cookies, pixels, and other comparable tools ("Cookies"). Interaction Data can consist of details about how you navigate and utilize our website and your profile, like device specs, web browser details, network connection info, your IP address, and additional data concerning your engagement with our platform.
Third-Party Information Gathering
We might also receive data about you from other sources, including vendors and service providers collecting details on our behalf, for example:
- Organizations supporting our platform, such as Shopify.
- Payment gateways, gathering payment specifics like bank details or card information to process your transactions and fulfill your orders.
We may also auto-gather specific information through online tracking mechanisms like pixels, web beacons, and cookies when you visit our website or engage with our emails and advertisements.
All data received from third parties adheres to this Privacy Policy. We disclaim responsibility for any inaccuracies in third-party data and are not liable for their policies and practices. For more details, refer to the 'Third-Party Websites and Links' section below.
Utilization of Your Personal Data
Service Provision
We employ your personal data to offer the services tied to our contract with you, such as payment processing, order completion, account management, shipping arrangements, and facilitating returns.
Marketing Initiatives
Your data is used for marketing campaigns to send you promotional messages via email, text, or mail, and to display ads tailored to your preferences.
Safety Measures
Your personal data is utilized to detect, investigate, and mitigate potentially illegal or harmful activities. You are accountable for maintaining the confidentiality of your account details.
Customer Interaction
We engage your personal data to offer customer support and improve the services, maintaining a beneficial business relationship with you.
Cookie Usage
Our platform employs Cookies to enhance functionality and user experience. You have the option to modify your browser settings to refuse Cookies, but this might hinder some functionalities.
Personal Data Disclosure
We might share your personal data with third parties in specific conditions, aligned with this Privacy Policy.
Categories of Data Disclosure
In the past year, we have disclosed the following types of data for the purposes mentioned:
- Identifiers like contact and account details
- Commercial data like order and customer support information
- Internet activities such as Interaction Data
User Contributions
Our platform allows you to upload reviews and user-created content. Any content uploaded will be publicly accessible.
Third-Party Websites and Links
We are not responsible for the privacy practices of third-party websites linked on our platform.
Child Data
Our services are not aimed at minors, and we do not knowingly collect their data.
Data Security and Retention
While we aim for robust security measures, no system is entirely secure. The retention period for your data varies based on multiple factors.
Your Rights
You may have various rights regarding your personal data. To exercise these, you can contact us using the information below.
Complaint Handling
If you have issues with our data processing practices, contact us for resolution. You may also have the right to file a complaint with your local data protection authority.
International Users
Your data may be processed in countries outside your residence, including the United States.
Contact Us
For any questions or concerns, you can reach us at info@frida-kahlo.biz.